Terms and Conditions

 

1. Interpretation

In these Terms and Conditions, the following words and phrases shall have the following meanings: "The Client" means the person, firm or company who purchases goods, service, repair or parts thereof from The Company. "The Company" means Classic V "Contract" means the contract between The Company and The Client, which shall be deemed to incorporate these terms: "Goods" means any goods, service or repair agreed in the contract to be supplied, by The Company to The Client. In these terms, reference to any statute or statutory provision shall be construed as a reference to such statute or statutory provision as amended, modified, re-enacted or replaced from time-to-time.

2. The Contract

The contract shall be on these terms to the exclusion of all other terms and conditions, including any such terms and conditions that are purported to be included or applied by the The Client.No terms and conditions contained in the confirmation of order, purchase order or other document of the The Client will form part of the Contract.

3. Quality of service/repair

All repairs and service carried out by The Company will be carried out to original Hasselblad specification, allowing for substitution of parts in accordance with manufactures updates and availability. It is at all times the sole decision of The Company to decide the method of repair and parts required unless otherwise agreed in writing.

4. Film, and other media

Providing that Classic V is informed that media is housed on the equipment, every method will be made to preserve it. Classic V is not responsible for any media (e.g. film or image files) left within the equipment placed with us for repair. Due to the complexity of the equipment mechanisms safe removal of these items cannot be guaranteed.

5. Delivery and collection

Any dates specified by The Company for completion of work and/or delivery of repaired goods are intended to be an estimate only. The Company uses an insured courier service. The Company are not responsible for any loss or damage incurred while the equipment is in transit. Therefore any claims for loss or damage should be directed to the courier company. In accordance with these terms and conditions The Company shall not be held liable for any loss, direct or indirect including any loss of earnings or profit arising as a result of any delay in the delivery of goods as a result of the courier or The Client being unavailable to accept collection. Delayed delivery of the goods will not entitle The Client to terminate or rescind the contract. The Client will be notified when goods have been repaired and are ready for collection or delivery. Collection or delivery arrangements must be finalised within 10 working days of notification.

6. Risk in and ownership of the goods

All risk associated with the goods shall pass to The Client on delivery. Repaired goods shall be returned to The Client only once The Company has received full payment of the invoice and any additional sums due to The Company.

7. Price

The price for the goods shall, unless otherwise agreed, be the price set out on the date of order in accordance with The Company's price list. Additional items such as shipping and extra spare parts will be communicated to The Client and itemised on the invoice. Alternatively the price will be that which has been given to the customer via an official estimate.

8. Payment

As stated in paragraph 5, payment for the goods shall be due on completion. If credit facilities have been approved then payment will be due strictly within 14 days from the date of The Company's invoice for the goods. Payment shall not be deemed to have taken place until the receipt by The Company of cleared funds. Late payments will accrue interest daily at 8% above Bank of England base lending rates. Administration charges and any expenses relating to recovery of late payment will be the responsibility of The Client. Compensation payment will also be due as set out in The Late Payment of Commercial Debts (Interest) Act 1998 amended 2000 The Company reserves the right to dispose of or sell any goods not collected or paid for by The Client within 90 days without further consultation. Any shortfall of monies owed will remain due for payment by The Client. After deduction of any fees, legal disbursements and addition of interest any balance will be offered for collection by The Client at their own expense to the last known address. Credit card transactions will incur a 3% additional surcharge to cover the processing fee required by the card handler.

9. Guarantee

The Company warrants that the goods are of satisfactory quality and that where a repair has been carried out; all parts supplied and labour affected by that repair are guaranteed for 90 days from completion. The guarantee covers defects in new parts fitted during the repair or workmanship and is limited to the repair area only. This guarantee does not cover accidental damage, misuse, tampering, further modification or repair once the equipment is back in the possession of The Client. The Company shall not be liable for any fault arising from misuse, abuse or failure to maintain the equipment as per manufacturer’s recommendations. The Company's liability under the guarantee shall be limited to repairing or replacing the parts in question or refunding the price of such goods. The Company shall under no circumstances be liable to The Client for any consequential, indirect or financial loss or damages.

10. Estimates

If an estimate is not accepted The Company will endeavour to reinstate the goods to the condition in which they were received and return to The Client at The Client’s expense. Due to the nature of dismantling faulty and or damaged goods The Company can accept no responsibility for any loss or damage to the camera when reassembling it to the received state.

11. Force Majeure

If either party is subject to an event of Force Majeure, that is circumstances outside its reasonable control, including but not limited to war, fire, industrial disputes, acts of terrorism or civil commotion, it shall notify the other and the first party's obligations under these terms shall be suspended until it notifies the other party of the end of such event of Force Majeure. Payment of all goods and any storage charges arising will remain payable under standard terms of contract.

12. Data and Privacy

The Company is committed to respecting the privacy of The Client. Provision of any sensitive information including but not limited to telephone number, email, postal address will only be used in conjunction with conducting the agreed work. The Company assures The Client that their data will not be sold or provided to any third party without their express permission. Client data will be stored only to assist with future work should it be required.

13. General

If any part of these terms is found to be void or unenforceable by any Court of competent jurisdiction, such part shall be severed from these terms, which will otherwise remain in full force and effect.

These Terms shall be governed by and interpreted according to English Law and the parties submit to the exclusive jurisdiction of the English Courts.

14. Acceptance of terms and conditions

These terms and conditions form part of any sale, service or repair carried out by The Company and any order placed in relation to it; please ensure the document is read in its entirety and fully understood. The placement of any order deems that you accept the terms and conditions outlined here.

Call: 07950039003 | Email Enquries@classicv.co.uk. ©Copyright 2013 All Rights Reserved.

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